SHIPPING
We ship internationally. Shipping costs will apply, and will be added at checkout. Orders are fulfilled through Canada Post.
HOW LONG BEFORE MY ORDER ARRIVES?
Shipping times vary. Orders processed Monday-Saturday will be fulfilled same day and deliveries can take anywhere from 7-14 days within Canada. Overseas deliveries are subject to longer wait times.
I'D LIKE TO MAKE A RETURN
We stand behind our products, if you are not happy in any way with your purchaseplease email us directly within 30 days and we’ll take you through our process. Any personalized products are one of a kind and cannot be returned.
I signed up for the newsletter but didn't receive my coupon code?
Please check your spam/junk folder and make sure to add support@lederhaus.ca to your address book. The promo code can only be used once and cannot be combined with any other offers, sales or promotions. If you have already signed up for our newsletter and received a code, you cannot sign up again for a second promo code. If you are still having trouble, please contact us at support@lederhaus.ca.
WHAT KIND OF LEATHER DO YOU USE?
We only use premium 100% top grain italian leather for all of our goods, imported straightfrom italy.
AUTHENTICITY
Lederhaus only sells through their website (lederhaus.ca) and carefully selected partners. Lederhaus does not offer its products for sale through street vendors, unauthorized retail locations or unauthorized websites.