Shipping Policy

SHIPPING

We offer free shipping on all orders over $150 within Canada. This offer applies to all orders over $150 (before taxes, fees, and promo codes) that are shipped through Standard Delivery in most areas of Canada. Any shipping outside of Canada shipping is not included and will be calculated when you are purchasing the product.

The free shipping offer does not apply to:

• Some large items that require Scheduled Delivery
• Items or locations that require air delivery

Canada exclusions:

• All areas of Yukon Territory
• All areas of Northwest Territories
• All areas of Nunavut

Some remote areas of the world can only be serviced by special air delivery. In these cases, extra shipping charges may apply. If extra shipping charges are required for your order we'll contact you to confirm whether you’d like to pay the additional fees or cancel your order. If you don't respond within 48 hours, your order will automatically be canceled.

RETURN POLICY
Enjoy our 30 day satisfaction guarantee. If you’re not happy with your purchase enjoy free returns within 14 days of purchase on unused items.

No exchanges or returns permitted on personalized products, unless otherwise defective 

Please contact support@lederhaus.ca to request a refund or exchange.